SYENBI FM

IT SYSTEM FOR FM

Syenbi FM is a system that enables effective management of information related to property management processes.

Syenbi FM helps organizations manage their on-demand maintenance programs, failures, defects, and preventive maintenance of buildings and spaces with increased efficiency, all from a central database accessible from any desktop computer or mobile device.

Benefits of SYENBI FM for the user

Centralized FM service – all information collected and archived in a single operations centre.
Knowledge centre for all operational processes related to the services provided, events, equipment, and installations – based on the database, current information is generated for Syenbi clients in real time (online).
Improved communication and management of subcontractors, services, etc.
Direct supervision of service standards.
Monitoring the quality of services provided and handling of requests.
Monitoring response times and completion of individual requests.
Immediate report to the coordinator in the event of a decline in service quality.
Improving the efficiency of activities related to the service process.
Access via a website and mobile app using a web browser.
Multi-level access to the system and simple operation.
Quick and easy way to monitor the status of orders, complaints, and all other information related to the property management process.
Online acceptance of costs and documents, including archiving.
Active inspection schedules.
Alert and reminder system for clients and service companies about upcoming inspections.
Reports on the timeliness, quality, and costs of individual services.
Cost centres - assignment of costs to individual devices/installations.

SYENBI client support

Registration of requests: defects, failures, inspections, complaints, damage reports, one-off orders, contract information, service orders, contract requests.
Direct supervision of the implementation of requests, complaints, interventions, and inspections.
Control of service standards at individual locations/facilities.
Handling of current inquiries - e.g. how to fix a defect, execute an order, price services (cost negotiation process), etc.
Current and historical information on the course of processes taking place in the organization and facilities: generating reports, cost summaries, individual configuration, data summaries taking into account the needs of the Syenbi clients.
Service in terms of SLA indicators.
Automatic client access to their data.

Mobile application

Advantages of Syenbi FM

Real-time monitoring of request statuses and work progress.

24/7 access to the system.

Direct access to data in the online system.

Reduction of the long information flow channel: orders submitted direct to technicians in the mobile application.

Report configurator – any possibility of compiling data online.

Optimization of costs related to property management.

Syenbi clients gain a self-service tool for quality control, timeliness, and status of submitted requests.

SLA times are automatically recorded, allowing the client to see the response to a request in real time.

Full photographic documentation of the work performed, including cost information.

The Syenbi client is the owner of the data.

Get to know the application

Is your workplace optimized for employee well-being, operational efficiency, and cost savings? Are you prepared for future growth? If not, we can help! Stop relying on outdated reporting methods and schedule a demo.

To access the demo version, fill out the form below, selecting the application of your choice.

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