Syenbi Fuel
Syenbi Fuel is an IT system for comprehensive management of processes at fuel filling stations, from inspection schedules and fuel installation certification through to fuel balance.
The system also allows for the management of non-core areas such as cafés, IT, and cash registers. Thanks to fast communication between the fuel filling station and the dedicated service, any defects are reported immediately, producing a quick response and, consequently, a reduction in future lost profits resulting from equipment or installation failures. The platform and mobile application speed up communication and procedures, and ensure the highest level of support by service providers in accordance with the KPIs specified in the contract. The system’s functionalities and modules are configured to meet the client’s needs and requirements.
Syenbi Fuel functionality
- Active inspection and certification schedule
- Reminder and alert system for upcoming inspections
- Sending requests to service providers
- Database of service providers assigned to installations/devices
- Direct communication – Mobile Application
- Nadzór on-line Online supervision over service quality and timelinessnad jakością i terminowością serwisów
- Automatic KPI report for individual services
- Photographic documentation of work performed
- Online/scan protocol database
- Inventory of devices and installations under warranty/after warranty
- Commissioning valuations and additional work
- Budget management, monitoring of financial flows
- Online cost approval
- Database of warranties, Operations and Maintenance Manual, equipment and installations service providers
- Active work schedules
- Processing of requests
- Settlement report on completed work
- Controlling report
- Integration with ERP systems
Syenbi Fuel support - Client
- Alert and reminder system for inspections/certifications
- Quality control of completed work
- Response time control
- Control of the completeness of documentation for completed work – protocols
- Photographic documentation
- List of activities performed by the service provider
- Outsourcing additional tasks
- Online cost approval
- Complaint submission
- Reports
- Online chat with specialist service providers
Aplikacje mobilne
Syenbi Fuel support – Specialist service provider
- Alert and reminder system for inspections/certifications
- System for confirming the arrival of service personnel at the fuel filling station
- Photographic documentation of work performed
- Uploading documentation and protocols online
- Complaint management
- Additional assignments – valuations
- Complaint list – notification systems
- Online chat with the Client
- Implemented response times
- Reports
Benefits of Syenbi Fuel
- Record of inspections and checkups with a notification system.
- Database of protocols and photographic documentation of completed work.
- Real-time monitoring of online request statuses.
- Dashboard – quick overview of process statuses and deviations from planned dates.
- 24/7 access to the system.
- Direct access to data in the system.
- Reduction of the long communication channel between the fuel filling station and the specialist service provider.
- Periodic reports replacing internal reporting.
- Optimization of equipment and installation downtime.
- Syenbi clients gain a self-service tool to check the status and response times of submitted requests.
- Response times are automatically recorded, allowing the client to see the response to a request in real time.
- The Syenbi client is the owner of the data.
- Access via the website and on mobile devices.
- Simple integration with the client’s IT systems.
- Fast and non-invasive system implementation.
- Possibility of autonomous use of the system and possibility of integrating the system with accounting and controlling modules: SAP, ORACLE, and ERP systems.
- The data is the property of the client.
- Full access to all data.
- Simple operation of the System and Mobile Application
Get to know the application
Is your workplace optimized for employee well-being, operational efficiency, and cost savings? Are you prepared for future growth? If not, we can help! Stop relying on outdated reporting methods and schedule a demo.
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